
Intercom's Fin Apex 1.0 Beats GPT-5.4 in Customer Service AI
Intercom built its own AI model that beats OpenAI and Anthropic at customer service. The 15-year-old company's gamble reveals why domain-specific AI may trump general models.

Apple is gearing up for a major product launch this week. From refreshed MacBooks to new iPads and accessories, here's everything you need to know about what's coming.

AI agents are starting to work in teams, but without careful organization, groups of bots can easily fall into chaos. Discover how scientists are building collaborative AI systems.

NASA's Voyager 1 spacecraft continues exploring interstellar space with less computing power than a modern key fob. Here's how ancient technology achieves the impossible.

Studio One 7.0.2 optimizes Windows 11 performance with critical bug fixes. Discover what the R2R Sphere manager means for your production workflow and licensing choices.

Canadian astronaut Jeremy Hansen will become the first person from his country to fly around the moon on NASA's Artemis 2 mission, marking a historic milestone for Canada's space program.

Aluminium Bahrain confirms Iranian drone attack on world's largest aluminum smelter, creating supply uncertainty and raising strategic concerns for global manufacturers and investors.

Instagram's audio processing transforms your music through compression and mobile optimization. Learn why tracks sound punchier on the platform and how to mix accordingly.

A deep dive into the White House's official mobile application reveals fascinating technical choices, security implementations, and design decisions that reflect modern government tech.

Apple quietly tests revolutionary privacy capabilities that go beyond current protections. These enhancements could set new industry standards for user data security and control.

GitLab's co-founder Sid Sijbrandij faces terminal cancer with an unconventional strategy: building new companies. His approach redefines resilience in tech leadership.

Spain transformed its legal system by hosting legislation on GitHub. This groundbreaking approach uses version control to track every change, making lawmaking transparent and accessible.